What We Collect and Why
When you open an account with us, we collect the registration details you provide — name, email, phone number, and the mobile wallet identifier you use for deposits or withdrawals via bKash, Nagad, or Rocket. We collect this to process your transactions, verify your account identity,
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and keep your wallet linked correctly so payouts route to the right number. We also gather device and session data — browser type, IP address, and login timestamps — to detect unusual access patterns and protect your account from unauthorised activity. Cookies track your session state
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so your lobby position and wallet chip row stay consistent whether you switch from your phone to a browser tab. We do not sell your personal data to third parties. We share only what is operationally necessary: payment processors need your wallet number to route funds,
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and fraud-screening systems need session metadata to flag suspicious logins. Data we hold is kept for as long as your account remains active or as required under applicable law. You can request a copy of your data or ask us to delete your account record by
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reaching our support team directly. Availability of this service depends on your local law and the eligible regions we currently support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.